A strong growth of digital scams in the banking environment
In recent years, digital scams in the banking environment in the European Union have experienced strong growth, despite new protection tools. According to data published by the European Banking Authority (EBA), economic losses from bank fraud have almost doubled compared to pre-pandemic figures. This highlights the need to take measures to combat this worrying situation.
Economic losses and grievance to consumers
The EBA calculates that consumers who are victims of bank scams lose almost 4,200 euros on average and have to cover 68% of the amount stolen. These alarming figures highlight the need to better protect consumers and to take measures to reduce the economic losses caused by these scams.
The revision of the payment services directive
The Economic Affairs Committee of the European Parliament defends the need for a review of the payment services directive to end this grievance. There are calls for real incentives for banks to act and for action to be taken to protect consumers. This is one of the folders that will be pending for the next legislature, since the new law still has to be negotiated with the states.
The most common cyber scams and tips to protect yourself from them
The European Union warns of the most common cyber scams and offers tips to protect yourself from them. The most common scams include spoofing, in which the criminal impersonates a bank employee to obtain confidential consumer information, and fraudulent links that redirect users to fake web pages to obtain their banking credentials. It is important to be alert and follow security recommendations to avoid becoming a victim of these scams.
In summary, digital scams in the banking environment in the European Union have experienced strong growth in recent years. Economic losses and consumer grievance are worrying, and it is necessary to take measures to combat this situation. The revision of the payment services directive is one of the proposals to improve consumer protection. In addition, it is important to be alert and follow security recommendations to protect yourself from the most common cyber scams.