Health Activity in Times of Change
The Alt Pirineu and Aran Health Region has finished the year 2023 with positive results and commendable activity. Despite the challenges posed by the pandemic, the region has managed to surpass activity figures prior to the health crisis. This news is a reflection of the tireless work of health professionals and the measures implemented to improve the accessibility and quality of health care.
Face-to-face accessibility and telephone support
In terms of face-to-face accessibility to primary and community care (APiC), great success has been achieved. 82% of users obtained a visit with their assigned professional within five days or less of the request. In addition, in the telephone service at the Primary Care Centers (CAP), 83% of people received an answer on the first call attempt and 95% obtained an answer within the following 12 hours.
Improvement of Accessibility
These positive results are the result of the Plan to improve citizens’ accessibility to health care. This plan has been key to strengthening territorial equity and guaranteeing quality care for all citizens. Thanks to this initiative, it has been possible to reduce waiting lists and improve accessibility to health services.
Programming for Reasons and Improvement of Care Activity
For next year, an even greater improvement is expected with the launch of programming for reasons. This system allows consultation needs to be matched with the appropriate professional profile, thus improving the resolution of health problems. In addition, during the year 2023, an increase in healthcare activity has been observed in all areas, with an 18% increase in surgical interventions and a 63% decrease in late diagnostic tests.
Recognition of Health Professionals
The manager of the Alto Pirineu and Aran Health Region, Miquel Abrantes, highlighted the efforts of health professionals to increase activity and reduce waiting lists in such a short time. This dedication has been key to guarantee quality care and strengthen territorial equity. The positive results obtained are the result of teamwork and the involvement of all the health centers in the region.
conclusion
The High Pyrenees and Aran Health Region has demonstrated its ability to adapt and continuously improve in times of change. With positive results in face-to-face accessibility and telephone assistance, as well as in assistance activity, the region is consolidating itself as a benchmark in health care. This news is a recognition of the work of health professionals and an example of excellence in the provision of health services.