Introduction: The Dynamic Context of Social Intervention
In the current social landscape, social intervention plays a crucial role in responding to people’s changing and complex needs. Professionals in this field must constantly adapt to the realities of those they serve, recognizing that their contexts are constantly evolving. Rigid intervention approaches, far from facilitating processes, can generate tension and rejection.
Integrality as a Fundamental Principle
Integrality is inherent to human life. Our personal, social and cultural experiences profoundly influence our well-being and development. Therefore, social interventions must take a comprehensive approach that considers all dimensions of people’s lives, from education and employment to health and interpersonal relationships. Only then can they be truly effective and transformative.
A Multidisciplinary Approach to Social Intervention
Bayt’s Reception and Follow-up Service for Persons Applicants or Beneficiaries of International Protection with a Mental Health Diagnosis, supported by Red Acoge and financed by the Ministry of Inclusion, Social Security and Migration, offers a tangible example of multidisciplinary social intervention. This service accompanies and welcomes people who have suffered forced displacement, providing them with socio-labor, legal, linguistic and medical support.
Empowerment and Reconstruction
The multidisciplinary intervention team focuses on the person, their processes and their needs. They work so that the people accompanied recognize their abilities and rebuild them positively in their new context. They encourage the acquisition and recovery of self-management tools that restore their autonomy, through temporary accommodation, economic benefits and comprehensive work to improve their emotional well-being and self-esteem.
Diversity and Interculturality: Keys to Effectiveness
The dimensions of social intervention are deeply subjective, emotional and individualized. They require a look that respects diversity. Rigidity can hinder the effectiveness of the intervention. Therefore, it cannot be conceived solely in theoretical or protocol terms. An involvement and commitment is necessary in each action that recognizes people’s emotions and identity.
Interculturality and Sensitivity
Interculturality, sensitivity towards mental health diagnoses and dignity are the three pillars that articulate the values of the program: empathy, transversality, recognition of privilege, negotiation and detection of needs, conflict resolution and management of limits in an assertive way. and a positive climate in space.
The value of dignity
Social intervention must start from the dignity of the person. It is not possible to support his autonomy without taking into account this perspective, which is transversal to the entire intervention. Participating in the reception itinerary is a right, and this is made known to the people who participate in it. Dignity as a fundamental value is essential to develop a just society that respects human rights.
Professionalism and Involvement
Ultimately, social intervention must be articulated with values that generate a safe space for the person. This also implies reviewing one’s own position as professionals, where involvement and commitment are key. At Bayt, we claim that the intervention must guarantee respect and interaction with people’s reality from a transversal and integral perspective, placing emphasis on the understanding of diversity, mental health and the various processes that people go through. We must attend to what appeals to their well-being in a broad but also specific sense: emotionally and in the recovery of self-management and autonomy tools. Care must be understood as the right it is, it must be effective, and people must know its process with transparency and equal opportunities.