Safety Alert: The danger of telephone scams
BBVA has recently alerted its customers to a growing tendency of fraud that threaten the financial safety of thousands of users. Criminals have found sophisticated ways to pass through the bank, and it is crucial that customers are attentive to avoid significant losses.
Standy manipulation strategies
The scammers use techniques such as the spoofing, which allows them to show the official BBVA number on your phone screen. This creates a false sense of security, and in conversation they can make you believe that there are suspicious movements in your account.
How to recognize a scam
If you receive a call that asks you to transfer money to a ‘new safe account’ or urges you to provide disposable codes, it is very likely to be a scam. BBVA does not request this type of information by telephone.
Tips to keep your information in Salvo
In the face of these threats, BBVA recommends that you follow a series of steps to protect your personal and financial information.
Acts with caution
If anyone contacts you by ensuring being from the BBVA and asks you confidential information, we recommend hanging immediately and communicating directly with the bank to verify the situation.
Avoid suspicious links
Do not click on links you receive for SMS or email. Always access the bank’s official page by writing the address to your browser.
The role of technology in safety
Installing a good antivirus and keeping your devices updated is essential to defend yourself against cyber threats. In addition, it always verifies the authenticity of the communications received.
Final reflections on bank safety
With the increase in digital scams, it is essential that BBVA clients and any other financial institution are well informed and act with caution. The safety of your finance depends on your ability to identify and reject these misleading maneuvers.
