An innovation that changes the rules of the game
BBVA has caused a great boom in Spain with the launch of its renewed mobile application, which incorporates a series of innovative functions. This update not only improves the interface, but also integrates artificial intelligence technologies that transform customer experience.
Artificial Intelligence as Aliada
The update of the application stands out for its ability to adapt to the particular needs of each user. Onur Genç, CEO of BBVA, emphasized that this technology allows the app to better understand the habits of spending and savings, providing personalized recommendations that help manage money more effectively.
Virtual Assistant Blue: A new age in communication
One of the most prominent features is the Blue Virtual Assistant, which uses and generative. Not only does this assistant answer more than 3,000 questions, but also performs with accounts and cards, all in a natural language. Its ability to manage complex conversations makes interaction more fluid and adaptive.
Personalization: The future of banking
The new BBVA application not only is limited to providing information, but also allows users to establish automatic rules to manage their finances. This includes the option of saving part of the payroll or maintaining a minimum balance. These tools not only facilitate savings, but also provide real -time monitoring of progress.
Eines d’Aràlisi i Finance control
The application includes advanced functionality such as the category of expenses and the forecast of movements, which help customers to have more strict control over their financial situation. These tools, along with artificial intelligence, offer proactive information that allows users to make more informed decisions.
BBVA: Pioneer in the digital transformation
With this innovation, BBVA reaffirms his commitment to digital transformation, positioning himself as a leader in the banking sector. GENç has mentioned that the renewal of the app is another step in its mission to constantly improve customer experience, adapting to the changing needs of the market.
A new age in the relationship between users and banks
The new BBVA application represents a significant breakthrough in the way customers interact with their banks. By combining avant -garde and personalization technology, this app marks a new standard in digital banking, offering a unique experience and adapted to the needs of each client.
