What to do when you receive a traffic ticket?
Many drivers face the situation of receiving a traffic ticket. The General Directorate of Traffic issues a large number of sanctions for various violations each year. Knowing the procedure to follow can be crucial to solving the problem quickly and efficiently, avoiding additional complications. The DGT has a clear procedure to handle these circumstances.
Importance of carefully reading the fine notification
The first thing you should do when receiving a fine is to read the notice carefully. This includes important details such as the reason for the penalty, the date and time of the violation, and the amount of the fine. It also specifies the deadline for making the discounted payment and the steps to file an appeal if you consider that the fine is not fair.
Options for payment of the fine
One of the most important aspects is the deadline to pay the fine. The DGT offers a 50% discount if the penalty is paid within the first 20 calendar days from the date of notification. This discount acts as an incentive for drivers to resolve the fine quickly. There are several ways to make the payment:
Pay on line
You can pay through the DGT website.
In-person payment
Another option is to pay at the DGT offices, at collaborating banking entities or at the Post Office offices.
Telephone payment
You can also make the payment by calling the DGT customer service number.
Filing appeals
If you consider the fine unfair, you have the right to file an appeal. This process must be initiated within 20 calendar days after notification of the fine. You can do it in person at any traffic office or through the DGT electronic headquarters.
For an effective appeal, you need to present solid evidence to support your claim. These may include photographs, testimonials or any other relevant document that shows that you did not commit the violation or that there was an error in the notification.
Additional Resources and Claims
If your appeal is denied, you still have options. You can file an appeal for reconsideration or an appeal. The appeal for reconsideration must be submitted within the month following notification of the initial rejection. If this appeal is also rejected, you can go to court through a contentious-administrative appeal.
Consequences of not paying the fine
Ignoring a traffic ticket is not recommended. If you do not pay the fine within the established period, the amount will increase. In this case, the sanction will be executed by force, which could lead to the seizure of bank accounts or assets.
The accumulation of unpaid fines can result in the loss of points on your driving license or its total suspension. For any additional questions or queries, the DGT has several service channels. You can call the customer service number, visit the DGT offices, or access detailed information on their website.
