The importance of sensitivity and empathy in the management of critical situations
The Secretary of Penal Measures of the Department of Justice has sent a communication to prison workers in which it warns about the possible negative consequences of closing prisons, especially in times of crisis such as the recent murder of a worker at the hands of an inmate. In this communication, the importance of managing these situations with sensitivity and empathy is highlighted, emphasizing the need to rectify the situation in an appropriate way to avoid critical situations that affect both professionals and inmates and their families.
Support and encouragement to the staff
The letter expresses a deep sense of grief for the loss of the employee and offers support to the entire workforce, reminding them of the importance of their dedication and professionalism in these difficult times. The strength and professionalism of the team is highlighted, reaffirming the commitment to continue working rigorously to guarantee the service entrusted, while looking after the well-being of colleagues.
Concrete actions to improve security
The Secretary of Penal Measures details several actions already underway to strengthen security in prisons, such as the incorporation of new professionals specialized in the prevention of assaults, the creation of compensatory intervention units and the training of new candidates to integrate the stock of interims in the interior area. The openness to improving and studying new measures that further strengthen the security of the system is highlighted, while underlining the importance of ensuring the safety and respect of workers.
A message of encouragement and recognition
The letter concludes with a message of encouragement and recognition to all workers, expressing confidence in their ability to overcome this difficult time with mutual help. The commitment to continue working to improve the conditions in the penitentiary centers is reaffirmed, wishing everyone encouragement and showing recognition and consideration to the entire team.
