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How to protect yourself from ATM scams

by PREMIUM.CAT
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The double face of technology

Technology has radically changed the way we live, providing efficient solutions to everyday tasks. However, this advancement has also made access to criminal methods easier, creating an environment in which fraudsters can operate more easily.

ATMs: a focus for criminals

ATMs, present in every corner of our cities, are a tool of convenience, but also a hunting ground for those who seek to take advantage of the user’s innocence. CaixaBank has issued an important warning about the possible threats that may arise when using these devices.

Scam Strategies: What You Need to Know

The techniques used by fraudsters are diverse and sophisticated. Some of the more common ones include:

Skimming

This technique involves installing devices that steal card data and the PIN when it is inserted into the cashier.

Card trap

Criminals can manipulate the teller slot to hold the card, forcing the user to seek help from an accomplice posing as bank staff.

Fake ATMs

You can find ATMs that look legitimate but have been designed to steal card information.

Phishing

Scammers use deceptive emails and text messages to obtain confidential user information.

Tips for safe operation

To minimize the risks of fraud, it is vital to follow some key recommendations. CaixaBank has created informative content on social networks to help users operate more securely.

Ask for help only from authorized personnel

If you encounter a problem, it is essential that you only accept help from CaixaBank employees. If no staff is available, please contact customer service.

Protect your PIN

Be sure to cover your hand while entering your PIN and use security mirrors to check if someone is watching.

Stay focused

Avoid distractions while using the cashier, as any moment of inattention can be taken advantage of by a fraudster.

Keep your money discreetly

After withdrawing cash, try to keep it out of sight to avoid unexpected attacks.

The importance of prevention

Knowing and applying these tips can be the key to avoiding falling into traps. Information is power, and sharing it with family and friends can help create a safer community from potential scams.

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