An Alarming Case
A serious case of linguistic discrimination took place at the Son Espases public hospital, where a lady was assaulted by security personnel after asking for a form in Catalan.
The Facts
The events happened last Saturday, April 20, in the Son Espases Emergency Department. After hours of waiting, the lady went to the customer service window to ask for a claims sheet in Catalan, but she was denied this right.
The Aggression
As the patient insisted on her right, three security guards appeared and, after asking her to speak in Spanish, physically assaulted her, dragging her outside the hospital.
Subsequent Reactions
The patient called the police and filed a report, as well as receiving medical attention for her condition after the assault.
Conclusion
This incident highlights the importance of guaranteeing linguistic equality and respect for users’ rights in health services, and highlights the need for measures to prevent similar situations in the future.
